paddlX - Book Pickleball Courts and Find PlayerspaddlX®

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Help Center

Everything about paddlX

Introduction
Creating a sessionAdd a Co-hostCustom TitlesCreate a player listInviting players in your groupLink InvitesQR code InvitesInviting playersPublic vs privateWeekly sessionsPlayer limits & waitlistingRequests to joinReserve a slotBulk Importing PlayersRemoving playersAdd a guestExporting player listsCreating a DUPR sessionCustomizing alertsSession chatMuting a chatSending a direct message
Round robin overviewSetting up your round robinRunning a round robinTeam sign-upsSubmitting scores to DUPR
The purpose of groupsInviting players to a groupGroup chatAdvanced group featuresRequests & remindersDeleting a group
Creating a TournamentTournament FormatsManaging BracketsPlayer Registration
Collecting paymentsPaying for a sessionSetting up StripeRefunds

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Guide
5 min read

Sending a Direct Message

Send private messages to individual players outside of group chats.

Private Communication

Direct messages let you have one-on-one conversations with players without cluttering group chats.

Private Communication

Sending DMs

Message players privately about session-specific topics.

Step-by-step:

  1. 1Find the player in your session list or group
  2. 2Click their name to open profile
  3. 3Click "Send Message"
  4. 4Type your message
  5. 5Hit send - they receive a notification
  6. 6Conversation appears in your Messages tab

When to Use DMs

Direct messages are perfect for specific situations.

💡 Tips & Best Practices:

  • •Discussing payment or refund issues privately
  • •Addressing skill level concerns
  • •Coordinating carpools or meetups
  • •Following up on specific player questions
  • •Thanking regular attendees personally
  • •Resolving conflicts privately

DM Etiquette

Keep direct messages professional and session-related. Players can report inappropriate messages. Respect response times - not everyone checks messages immediately.

Related Articles

Session Chat
Group Chat
Muting A Chat

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